This page clearly explains where the information you provide on Casinomy goes, how it's used, and who can see it. We believe transparency is the best policy.
This Privacy Policy applies to all services on the Casinomy platform. Reading it will help you understand how we use your information and what rights you have.
When you create an account and use our services on Casinomy, various types of information are collected — either automatically or as provided by you. Details are outlined below:
| Data Type | Example | How It Is Collected |
|---|---|---|
| Identifying Information | Name, date of birth, national ID | Registration Form |
| Contact Information | Email, phone number, address | Registration Form |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Usage Data | Game history, bet amounts, session duration | Automatic Logging |
| Device Information | IP address, browser, operating system | Automatic |
| Communication Records | Support Chat, Email | Direct Contact |
We only collect information that is necessary to deliver our services and meet legal obligations. Nothing beyond that is requested.
Casinomy uses your information for the purposes listed below. Each purpose has a clear reason behind it, and no information is used beyond its stated purpose:
Casinomy does not sell your information to third parties for advertising purposes — that is our commitment.
Casinomy does not retain your data longer than needed. All information is stored while your account is active. After account closure, certain data may be kept for a defined period to meet legal requirements:
Once the retention period expires, data is securely deleted or anonymized.
Casinomy never sells your personal data. In limited cases, certain information may be shared with specific third parties — and only when necessary to provide our services:
All third parties are contractually obligated to maintain confidentiality. They may not use the information for any other purpose.
Casinomy uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of cookies we use:
You can disable non-essential cookies through your browser settings, though some features may become limited as a result.
Casinomy uses industry-leading technology to keep your data secure. Security isn't just a feature — it's our foundation.
No system is 100% secure. Your vigilance matters too — use a strong password and keep 2FA enabled.
Casinomy gives you full control over your own data. Under international privacy laws, you have the following rights:
To exercise any of these rights, email us at support@casinomy.app. We will respond within 30 days.
Casinomy strictly does not serve anyone under 18. We never knowingly collect personal data from minors.
If you believe any information about a minor has been collected, please notify us immediately. We will delete that information without delay and close the associated account.
Parents, please ensure that no one under 18 accesses Casinomy from your device.
Casinomy may update this Privacy Policy from time to time. For any significant changes, active members will be notified via email or in-app notification.
The date of each update will be noted at the top of this page under "Last Revised." Continued use of our services after any changes are made will be considered acceptance of the updated policy.
Check this page regularly to stay informed about any significant changes.
For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection Team:
Requests to delete or access your data will be processed within 30 days after identity verification.
These six points make clear just how seriously we take your data.
Start gaming on a safe and transparent platform. Register at Casinomy and enjoy the experience.
⚠️ 18+ | Responsible Gaming | Terms & Conditions